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How-to guides
How-to guides
Step-by-step guides for getting things done in CGS One App.
Register your account (first-time users)
Set up your CGS One App password using your domain ID and Carelon email.
Reset your password
Forgot your password? Get a reset link at your Carelon email and set a new one.
Sign in with a one-time code
Forgot your password, or locked out? Sign in with a 6-digit code sent to your email.
Show your associate QR code
Open your personal QR code to check in at events or redeem subsidized meals.