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How-to guides

Step-by-step guides for getting things done in CGS One App.

  • Register your account (first-time users)Set up your CGS One App password using your domain ID and Carelon email.
  • Reset your passwordForgot your password? Get a reset link at your Carelon email and set a new one.
  • Sign in with a one-time codeForgot your password, or locked out? Sign in with a 6-digit code sent to your email.
  • Show your associate QR codeOpen your personal QR code to check in at events or redeem subsidized meals.
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